Any person adversely affected by the actions of a registered school may file a complaint with the State Board of Career Colleges and Schools. The complaint must be in writing and signed by the complainant and shall be filed with the board within six months after the violations allegedly were committed.
Upon receiving a complaint, the Board will initiate a preliminary investigation to determine whether it is probable that violations were committed. In so doing, the Board may forward a copy of the complaint to the school for their response. If the Board determines after preliminary investigation that it is not probable that any violations were committed, the Board will notify the person who filed the complaint that it has so determined and that it will not issue a formal complaint in the matter.
If the Board determines after a preliminary investigation that it is probable that violations were committed, it may issue a formal complaint or it may endeavor to eliminate such practices by informal methods of conference, conciliation, and persuasion. If, after such investigation and conference, the Board is satisfied that such violations will be eliminated, it may treat the complaint as conciliated, and entry of such disposition shall be made in the records of the board.
If as a result of any informal methods utilized to resolve the complaint, the Board fails to effect the elimination of violations or fails to obtain voluntary compliance, the Board will issue a formal complaint to school under investigation.
To file a complaint against a registered school please complete the complaint form below and forward the complaint to the State Board of Career Colleges and Schools.